Job Purpose

The MST Technician – HVAC / HVAC Technician is responsible for performing preventative and corrective maintenance, resolving technical issues, and handling emergency HVAC situations in assigned properties. The role ensures high-quality service delivery, compliance with safety standards, and operational efficiency.

Key Responsibilities

• Diagnose, analyze, and repair HVAC (Heating, Ventilation, and Air Conditioning) systems at assigned sites.

• Conduct preventive and corrective maintenance for HVAC equipment such as water chillers, VRV (Variable Refrigerant Volume) systems, rooftop units, and related systems as per schedules.

• Attend and resolve HVAC-related emergencies, including on-call duties.

• Identify opportunities for improvement and recommend technical enhancements to the Operations Manager.

• Supervise preventive and corrective HVAC maintenance activities carried out by the Maintenance Team.

• Provide technical support and training to Operations and Maintenance staff.

• Maintain accurate records of emergency responses, completed tasks, equipment repairs, and required spare parts/tools.

• Ensure compliance with health and safety standards across all maintenance activities.

• Perform additional duties as directed by the Line Manager.

Qualifications and Experience

Education:

• Diploma or professional certification in HVAC Systems.

• Valid UAE Driver’s License.

• Health and Safety certification preferred.

Experience:

• Minimum of 6 years’ experience as an HVAC Technician in property management, facilities management, or building maintenance environments.

• Strong knowledge of HVAC installations, VRV systems, chillers, rooftop units, and related systems.

• Broad technical expertise and adaptability across various HVAC systems.

Knowledge and Skills

Knowledge:

• HVAC technical installations and systems.

• Advanced HVAC control systems.

• General mechanical systems knowledge and troubleshooting.

Skills:

• Strong teamwork and organizational abilities with effective interaction across technical staff.

• Proactive approach with ability to anticipate maintenance needs.

• Strong interpersonal communication and collaboration.

• Ability to resolve complex HVAC issues independently and under pressure.

Core Competencies

• Initiative – Proactive in identifying and resolving HVAC issues.

• Analytical & Logical Thinking – Strong diagnostic and troubleshooting skills.

• Conceptual Thinking – Applies technical concepts effectively.

• Decisiveness – Acts quickly and effectively in emergencies.

• Information Seeking – Identifies problems and ensures resolution.

• Teamwork – Works collaboratively with technical and maintenance staff.

• Organization Commitment – Adheres to company procedures and values.

• Self-Confidence – Demonstrates assurance in technical expertise.

Key Performance Indicators (KPIs)

• Timely completion of assigned maintenance and emergency HVAC tasks.

• Accurate and on-time completion of reports and documentation.

• Full compliance with health and safety standards.

• Completion of preventive and corrective maintenance tasks within designated timeframes.

Job Challenges

• Working independently under high-pressure situations.

• Managing and resolving complex technical HVAC issues.

• Balancing proactive maintenance with urgent client and operational demands.